Woman Buys Umeme for 800k Accidentally Cries to Umeme for Help

X (formerly known as Twitter) user, The Sunset Traveler, is in tears after purchasing 882 units of Yaka worth UGX 820,000.

The user contacted Umeme’s customer service hoping for a refund but they failed to answer her calls.

@UmemeLtd please, pick my calls. I have  added the last Zero accidentally.  I don’t need 800 units 😭😭😭 She said in a post

Some x users have argued that the convenience of paying for these services could be the issue as to why these incidents happen otherwise users could double check if payment for services like Umeme was inconvenient.

We hope that The Sunset Traveler gets a refund.